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DELL Walk-in Drive 2018 | B.E/B.Tech/Any Degree | 10th August 2018

Job Designation :

Dell Walk-in  Drive Details:

Company       : Dell International Services India Private Limited
Job Role        : Sr. Associate, Client Tech Support
Qualification   : B.E/B.Tech/Any degree
Experience     : 0-3 years
Salary            : Rs 3.25 to 5.0 LPA
Venue Location: Gurugram (Haryana)
Venue Date     : 10 August 2018

Detailed Eligibility:
  • Freshers must be graduates.
  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.
Job Description:
  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for OOW, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

How to apply Dell Walk-in Drive?

Interested and eligible candidates can attend walk-in at the following venue on 10 August 2018.

Venue Details:

Venue Date: 10th August 2018 (Friday) Time: 12 pm – 3 pm

Venue:

Dell International Services,
Vipul Tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurugram – 122002 (Gurgaon)

Note: Please carry a Govt ID proof and a Photograph.



 Posted on 10-08-2018 09:54:28

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