Search Job :                     

All Jobs    |   Software Jobs    |   All Govt. Jobs  |    Core Technical Jobs       |    Govt. Jobs      |    More....
DELL Walk-in Drive 2018 | B.E/B.Tech/Any Degree | 8 & 9 March 2018

Job Designation :

Dell Walk-in Drive Details:

Company Dell International Services India Private Limited
Job Role Sr. Associate, Client Tech Support
Qualification B.E/B.Tech/Any degree
Experience Freshers
Salary INR 3,25,000 – 5,00,000 P.A.
Venue Location Gurgaon
Venue Date 8 & 9 March 2018

Detailed Eligibility:

  • Freshers must be graduates.
  • Undergrad with 1 year of International Call Center Voice experience
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.
Job Description:
  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for OOW, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

How to apply Dell Walk-in Drive?

Interested and eligible candidates can attend walk-in at the following venue on 8 & 9 March 2018.

Venue Details:

Venue Date:
 8 & 9 March 2018 (Thursday and Friday) Time: 12 pm – 3 pm


Dell International Services,
Vipul Tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurgaon – 122002

Note: Please carry a Govt ID proof.

 Posted on 08-03-2018 15:35:10

Send Your Query