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Mphasis Walk-in Interview -Technical Support Process- 02nd to 04th Jan 2018

Job Designation :
Company Name: Mphasis
Job Role: Technical Support Process
Eligibility: Any Graduate
Experience: 0 – 3 Years
Walk-In Date: 02nd to 04th Jan 2018
Walk-In Time: 11:00 AM – 02:00 PM
Job Location: Pune

Job Description:
  • Respond to customer queries via inbound calls.
  • Update users about request status and close request when users are satisfied with solutions.
  • Troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
  • Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups.
Candidate Profile:
  • Knowledge of LAN, VAN and MAN.
  • Good communication skills.
  • 24*5 Shift.
  • 5 Days working.
Other Benefits:
  • Pick up and drop facility.
  • Global standard work environment.
  • Performance linked incentives.
Documents to Carry:
  • SSC, HSC, Graduation mark sheets, Aadhar card, copy of Resume and photo ID proof.
Venue Details:

Mphasis, EON Kharadi Infrastructure Pvt Ltd,
SEZ Plot # 1, Wing 2, Ground Floor,
Cluster C, Kharadi, Pune – 411014.

 Posted on 01-01-2018 15:37:58

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