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QuadLabs Hiring Freshers As Application Support Engineer

Job Designation :
Company Name: QuadLabs Technologies
Job Role : Application Support Engineer
Eligibility : BE/B Tech/MCA/M Sc
Experience : Freshers
Job Location : Gurgaon

Job Description:
  • Should answer customer queries raised regarding the product.
  • Should troubleshoot customer application software issues and follow ups till completion.
  • Must understand the issue reported by the customer, analyze and report it in the reporting system.
  • Should resolve support issues with a focus on root cause analysis to reduce recurring issues.
  • Must work closely with the rest of the support team members to resolve issues quickly and efficiently.
  • Keep technical skills and product knowledge up to date through self efforts and internal training.
  • Should maintain high level of customer satisfaction and product quality.
  • Should experience in Hardware Support, Desktop Support, and Technical Support.
  • Should answer customer queries raised regarding the product.
  • Should have good observation and analyze skills in relation to issues.
  • Should handle multiple client Queries and shows courtesy even in pressure situation.
  • Must be ready to work in 24*7 rotational Shifts.
  • Must have knowledge of IIS.
  • Should have administrative knowledge of windows 2003 and above.
  • Must have knowledge of SQL server– Database Management – Query execution – Administrative tasks.
  • Must have knowledge of server Management /Hardware Support/IIS.
  • Should be applicant with Programming (Development) background is more preferable.
Apply Online: CLICK HERE

 Posted on 26-12-2017 13:27:06

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