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(FRESHERS / EXPERIENCED) 'GENPACT' : Walk-In : Any Graduate : On 21 December 2017 @ NCR

Job Designation :

Company Name: Genpact

Job Designation : Associate / Senior Associate (Non-Technical)

Job Type : Permanent Job, Full Time

Job Category : ITes | BPO

Walk-In Location : Gurgaon, Haryana

Job Location : Gurgaon, Haryana

Compensation : INR 1,00,000 - 3,75,000 P.A.

Qualification - Eligibility Criteria : Any Graduate

Desired Experience : 0 to 4 Years

Key Skills : Customer Service, Voice Process, Technical Process, Banking, Sales, Night Shift, Technical Support, Drop Out, Undergraduate Student, Inbound, Outbound, Voice, Call Centre, Collection, Day Shift

Collection For US Shift :

1. Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
2. Reconciling accounts
3. Maintain a healthy and transparent AR while keeping in mind customer satisfaction
4. Working with sales, billing and cash teams for help.
5. Candidates should have excellent communication skills, both verbal and written. They should also have basic knowledge of excel.
6. Shift time: 5 Pm to 5 Am (any 9 hours). 
7. Only Graduate / Drop out / Under-Graduate can apply.

Semi Technical Process :

# Excellent command over English - fluency in spoken English and good written English, customer service skills and high energy levels.
# The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations
# Candidate should be flexible working in night shifts.
# One Side Cab Provided.
# Job Location: Gurgaon
# Salary: 1.68 Lacs To 2.5 Lacs + Incentives.
# Any Graduate with technical support can apply.
# BTech, BCA, BSC freshers can also apply. 

Australian Process (Banking) :

# Good Communication skills
# Analytical and Logical skills for Decision Making
# Basic knowledge of Credit Cards and Fraud Claims 
# Demonstrate delivery of high quality output.
# Salary: 1.8 Lacs To 3.5 Lacs + Incentives.
# Shift timings: 3 am To 3 pm (Any 9 hours).

Customer Services-Day shift :

# Positions - Process Associate
# BA/Bsc/Bcom any degree.
# Previous experience in Customer Service role preferred.
# Must be able to work on flexible schedule.
# Demonstrated proficiency in English
# Provide excellent customer service to our customers
# Freshers with Good communications can also apply
# Shift Window: 9 am to 9 pm
Please Carry below documents (mandatory) :

# Updated Resume Copy (Its Mandate to mention Tabbashum on top of there CV as HR reference)
# Photo ID Proof (Passport/PAN-Card/Aadhaar-Card/Voter-ID/Driving-License/College-ID)

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 21st December 2017

Walk-In Time : 11 AM to 3PM only

Walk-In Venue :

Sector-18, Udhyog Vihar, 
Landmark: Iffco Chowk (Yellow Line)

Contact Person : Tabbashum Khan (HR)

 Posted on 20-12-2017 12:35:32

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