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'CAPGEMINI INDIA' : Walk-In : Graduate : Service Desk Analysis : On 10 November 2017 @ Mumbai

Job Designation :


Company Name: Capgemini Technology
Job Position : Service Desk Analysis
Walk-In Location : Mumbai, Maharashtra
Job Location : Mumbai, Maharashtra
Qualification - Eligibility Criteria : Graduate
Desired Experience : 0 to 2 Years

Primary Skills (Must have) :

# Must be graduate
# Must be comfortable in taking inbound/outbound calls.
# Strong communication and analytical skills is mandatory
# Good to have ITIL V3 certified
# Knowledge in BMC remedy will be an added advantage
# Should be ready to work in 24*7 shift
# "Business analysis" AND ("ASP.Net" AND "MSSQL" AND "Server Jobs")

Job Description :

# Provide level 1 support by picking the phone calls and support for logging, tracking, Resolution and reporting of help desk incidents and service requests
# The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained
# Should also provide accelerated response to the executive users within the customer organization

Details Skills and Experience :

# Must have updated back-end of knowledge base of most common desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc.
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Note: Candidates without meeting given eligibility criteria - Please do NOT apply.

Walk-In Date : On 10th November 2017
Walk-In Time : 10 AM to 12 PM only

Walk-In Venue :

Capgemini Technology Services India Limited,
Capgemini knowledge Park(SEZ),
IT3/IT4, Airoli knowledge Park,
Thane Belapur Rd, Airoli,
Navi Mumbai - 400708
 
Contact Person : Soham Avasthi



 Posted on 09-11-2017 12:45:01

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