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'ARICENT' : Walk-In : NMS Server Support Specialists : On 4 November 2017 @ NCR

Job Designation :

Company Name: Aricent Technology
Job Position : NMS Server Support Specialist
Job Designation : Associate Network Engineer / Network Engineer / Network Specialist
Job Type : Regular
Job Category : Programming and Design
Walk-In Location : Gurgaon, Haryana
Job Location : Gurgaon, Haryana
Desired Qualification : BE / BTech / ME / MTech / MCA
Desired Experience : 1 to 10 Years (Mandatory)
Key Skills : Network Management System, Element Management System, Server Support

Job Description :

# Working at Technical Assistance Centre and Resolving network issues of Enterprise customers and ISPs

Job Responsibilities :

# Troubleshoot Level 1/2/3 Network management system issues of enterprise customers and ISPs (US/CAN region).
# Achieve all the defined metrics and SLA.
# Effective engagement with customer (written and verbal) and ensure Customer Satisfaction.
# Proactive involvement of Technical Leads / Management in resolving critical issues.
# Writing Tech documents covering best practices and Troubleshoot approaches for a product/issue.
# Mentoring of New Hires.
# Provide administrative support for the Enterprise Users on Network Management Systems.
# Maintain current hostname list on the NMS server. Assisting in Quarterly Password update for NOC managed networks devices.
# Troubleshoot all NMS related outages on all NMS servers and network devices as assigned.
# Perform escalation as required for assigned NMS outages.
# Act as escalation point for more junior technicians/engineers.
# Troubleshoot SNMP traps reported by Network Technicians.

Essential :

# Hands-on experience with Experience in DWDM technologies, such as ROADM and wavelength management
# Hands-on experience with Experience in Optical technologies such as OTN, SONET/SDH and Control Plane
# Experience and working knowledge of Ethernet and related technologies (MPLS-TP, G.8032, QinQ, Synch E, MEF 2.0 services etc.)
# Understanding of NMS and EMS systems to navigate and troubleshoot efficiently
# Knowledge of network and system security. (encryption, firewalls, access control)
# Experience administering Unix/Linux systems
# Knowledge of virtual machines in Linux/Unix environments.
# Experience with databases and SQL
# Excellent English communication skills, both written and verbal
# Should be able to articulate technical issues / solutions to internal / external customers
# Accountable and open to constructive feedback
# Have a working knowledge of communications with email, telephone, wireless devices, text messaging and PC based Windows/Microsoft software applications suite (Word, Excel, etc.)

Please Carry below documents (mandatory) :

# Updated Resume Copy
# Government Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License)
# Latest 3 Months Pay Slips

Note: Candidates without experience in 'NMS Server Support' - Please do NOT apply.

Walk-In Date : On 4th November 2017
Walk-In Time : 10 AM to 3 PM only

Walk-In Venue :

Aricent Technology,
Infotech Centre, 14/2 Milestone, 
Old Gurgaon, Delhi road, 
Gurugram - 122016
Contact Person : Savita Sharma (HR)

 Posted on 01-11-2017 16:38:43

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